Privacy Policy

Privacy Policy

Written Aim

Effective Date: 2026/03/16

Written Aim respects your privacy and is committed to protecting personal information in accordance with the laws of the Republic of South Africa, including the Protection of Personal Information Act.

This Privacy Policy explains how Written Aim collects, processes, stores, and protects personal information when users access the website, services, and digital platforms operated by Written Aim.

By using the Written Aim website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Definitions

For the purposes of this Privacy Policy:

“Personal Information” means information relating to an identifiable living individual as defined in the Protection of Personal Information Act.

“User” means any person who accesses the Written Aim website or uses its services.

“Client” means a person who submits information through the Written Aim platform for the purpose of generating a firearm licence motivation document.

“Processing” means the collection, recording, storage, updating, retrieval, use, distribution, or destruction of personal information.

2. Information We Collect

Written Aim may collect and process the following categories of personal information.

Personal identification information

• Full name
• Identity number
• Contact details
• Email address
• Residential address

Firearm application information

Information provided by the client for the purpose of generating a motivation document, including:

• firearm type and calibre
• purpose of firearm ownership
• hunting or sport shooting experience
• organisational memberships
• safe storage details
• supporting documentation

Technical information

When users access the website we may collect:

• IP address
• browser type
• operating system
• device information
• website usage data

3. Purpose of Processing Personal Information

Written Aim processes personal information strictly for legitimate business purposes.

These purposes include:

• generating firearm licence motivation documents
• communicating with clients regarding services
• maintaining service records
• providing customer support
• improving the website and services
• ensuring security of the platform

Written Aim does not sell personal information to third parties.

4. Source of Personal Information

Personal information processed by Written Aim is obtained directly from the client through:

• online forms
• communication with the client
• documents uploaded by the client
• interactions with the Written Aim website

Written Aim does not collect personal information from external data brokers.

5. Automated Document Generation

Written Aim provides a document preparation service that generates firearm licence motivation documents using automated systems.

The generated documents are based solely on information submitted by the client.

Written Aim does not independently verify the accuracy or completeness of the information provided.

Clients are responsible for reviewing all generated documents before submission to the licensing authority.

6. Storage and Security of Information

Written Aim takes reasonable technical and organisational measures to protect personal information.

These measures may include:

• secure hosting infrastructure
• encrypted website connections (HTTPS)
• restricted administrative access
• authentication controls
• data access limitations

Despite these measures, no electronic system can guarantee absolute security.

7. Retention of Information

Written Aim retains personal information only for as long as necessary to fulfil the purposes for which the information was collected.

Personal information may be retained for purposes including:

• service delivery
• record keeping
• legal compliance
• dispute resolution

Where information is no longer required, it may be securely deleted or anonymised.

8. Sharing of Personal Information

Written Aim does not sell or distribute personal information to third parties.

Personal information may be shared only in the following circumstances:

• where required by law
• where disclosure is required to comply with legal obligations
• where the client requests the sharing of information
• where necessary to deliver services requested by the client

9. Third Party Services

Written Aim may rely on third-party service providers to operate parts of its platform.

These may include:

• website hosting providers
• email service providers
• payment processing services
• document storage systems

These service providers are required to handle personal information securely.

10. Data Subject Rights

Users have the right to:

• request access to their personal information
• request correction of inaccurate personal information
• request deletion of personal information where legally permitted
• object to certain types of processing

Requests may be submitted to:

info@writtenaim.co.za

11. Cookies and Website Tracking

The Written Aim website may use cookies and similar technologies to improve the functionality of the website.

Cookies may be used to:

• remember user preferences
• analyse website traffic
• improve user experience

Users may disable cookies in their browser settings.

12. Updates to this Policy

Written Aim reserves the right to update this Privacy Policy from time to time.

Any updates will be published on this page.

13. Contact Information

Questions relating to this Privacy Policy or the processing of personal information by Written Aim may be directed to:

Written Aim

Email: info@writtenaim.co.za
Website: www.writtenaim.co.za

Requests relating to personal information, including requests for access, correction, or deletion of personal information, may also be submitted to the above email address.

Written Aim will make reasonable efforts to respond to such requests within a reasonable time period.